LETSFIT

SUPPORT WHOLESALE&OEM

Warranty Policy

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Letsfit provides a 1-year hassle-free warranty for all our products.

This limited warranty provided by the manufacturer in no way affects any potential statutory warranty provided by law.

COUNTRY OF PURCHASE

Letsfit’s limited warranty is restricted to the country of purchase. The limited warranty is void on items taken outside the country they were originally bought in or shipped to directly from an authorized online purchase.

Quality-related warranty claims on purchases made through Letsfit’s authorized distributors and retailers are handled through Letsfit.

WARRANTY REPLACEMENTS

Warranties on all replacements follow the same warranty timeframe of the original defective item, or 3 months after being replaced, whichever is longer. Warranties on products are void after having been fully refunded.
 The Buyer must provide sufficient proof of purchase
 Letsfit must document what happens when buyers troubleshoot the product issue
 The defective items serial number and/or visible proof depicting the defect are required
 It may be necessary to return an item for quality inspection
 Valid proof of purchase:
 Order number from online purchases made through Letsfit or Letsfits authorized resellers
 Sales invoice

 

 Dated sales receipt from an authorized Letsfit reseller that shows a description of the product along with its price
Please note more than one type of proof of purchase may be required to process a warranty claim (such as receipt of money transfer and confirmation of address item was originally shipped tosourcing service.
Warranty claims for product defects expire 90 days after opening a warranty claim. It is not possible to process a warranty claim for items that have expired their original warranty timeframe or 90-day warranty claim request period, whichever is longer.

RETURN/REPLACEMENT SHIPPING COSTS

Shipping costs must be covered by buyer in the following situations:

  • Returning products for any reason other than a proven defect
  • Warranty claims on items taken outside the original country of purchase
  • Buyer’s accidental returns
  • Returning personal items
  • Returning items claimed to have defects but found by Letsfit quality control to be in working condition
  • Returning defective items in international shipping
  • Costs associated with unauthorized returns (any returns made outside of the approved warranty processsourcing service

NOT COVERED UNDER WARRANTY

 Products without sufficient proof of purchase

 Lost or stolen products

 Items that have expired their warranty period

 Non quality-related issues (after 30 days of purchasesourcing service

 Free products

 Repairs through 3rd parties

 Damage from outside sources

 Damage from misuse of products (including, but not limited to: falls, extreme temperatures, water, operating devices improperlysourcing service

 Purchases from unauthorized resellers